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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2434 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,434 reviews
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this but it's nice to know I have product replacement just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always purchase the plan you just never now . And my luck is also been where I need to replace due to a defective unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must HAVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the ease of mind to have this. I would recommend it on all devices brought from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had a chance i use the Geek, but it's good to have them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan always makes things wonderful and hassle-free if any problems arise

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Didn’t keep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the services provided. I did end up returning this because I returned my HP. I bought a Mac so I couldn’t use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product ended up becoming defective and Best Buy replaced it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great always helpful. I suggest that you use geek squad for questions and to buy the protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have support for e devices purchased from Best Buy after the return/warranty period ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Serviced My Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad serviced my appliances through the extended warranty program. The amount of time to get it serviced was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! The Geek Squad Agents know Their Job! Service was fast and Professional. All COVID-19 Protocol was followed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeker7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the features that were explained when purchasing my device. Try to always purchase the extended warranty feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my modem on the advise of the sales rep. I hope if I have to use it, it is as good as they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad is a must have. It has saved me more than a few times having to pay full price for another product because it broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have all my small and large appliances protected in case something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan. I always get the plan...you can't go wrong with the plan. Just sayin', don't forget the plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modems die often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting the plan for anything your concerned about. I have had great experiences using this for my defective products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat this warranty. I definitely recommend getting it with any electronic devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Will always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must. Any unforeseen accidents, and Best Buy is usually more than willing to replace it. Its better to be safe than sorry.

    I would recommend this to a friend