Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2434 reviews
(2,434 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the warranty. You can exchange for a new device if something was to happen to your device.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replaced broken item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item broke apart and they replaced it right away.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents customer service is excellent would recommend the squad to all
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. So far I have not encounter any issue with their squad service.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome To get service for them 100% recommended.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
In-Person, Knowledgeable, Polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to take my technology to Best Buy and talk to someone knowledgeable in-person about repairs!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Plans are great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, getting protection on your equipment is a must if it's expensive. That's why I trust these plans!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price, even though I eventually had to return the replacement as well.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protect your Products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend to get the Geek squad protection plan cause you never know if you need your product fix or replaced
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the protection plan at best buy whenever I buy something that come with it, & there's never know problems.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use this plan yet, but I have always had great Geek Squad service in the past.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Oops insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean, what can I say? People do dumb things sometimes and it’s good to know you have peace of mind.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Can't Go Wrong !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me Again ! Of course by now, you have to Know, I totally believe in product replacement. They stand behind there products !
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth the price and recommended to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to used it in less than a year and they didn't give me any push back and changed my item with no issue.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Greek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t messed anything up so haven’t used it but I’ve used geek squad for ther things and they were awesome.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used there service saeveral times and the reuslt were to our satifaction.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
An excellent protection plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good protection plan, I have to repair or return product, Geek makes it very easy.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad are always there to help advise.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad are the best when it comes to taking care of electronics. Highly recommend to always buy a protection plan.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Help is there for you if you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't use it yet but I was asked many times do I need assistance that tells me a lot about this service willing to serve you
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We almost buy this for all electronics that we purchase from Best.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
