Customer Ratings & Reviews

Not had to use yet. Hoping I don’t I have to. If something happens I will definitely be using it. Due to have to have my equipment for work.

good to have protection on most products that are quickly dated. it will save you on upgrading

Great service and very easy to get support. Great people

Best buy service plan was so good they took are linksys router back and got us something that works so much better spend the 40bucks it is worth it

Great product works as advertised with 0 issues. Would buy again

The new WiFi setup was super easy to do. We have everything hardwired through the mesh system and the whole house is connected wirelessly or wired and it has been very steady.

I've been purchasing extended warranties for years when I purchase any electronic or appliance. Geek Squad has saved me a lot of money on repairs!

Used this service to replace my Mesh routers. Can’t say enough of how easy Best Buy made the service to use. It took less than five minutes to process my return. Well worth the investment.

I can replace the item if it meet the timeline and if it becomes unserviceable through manufacturer issues

Always get the protection package! It's on you if you don't buy it. I recommend.

I am so tired of wasting my money on routers after routers after routers and then happen to buy extenders, and then to have to hook up other printers will only print side of the network or

Love Geek squad protection and buy it often. So far I've not had issues getting items repaired or replaced

Been buying routers since 1999, had all the big names Linksys, NetGear Asus etc. i will tell you this router is the best range, signal down to app. I’ve had and tested in this housr and hands down TP link is by far the best. Ps TP Link has a customer for life

Always get this. You can keep upgrading every time it expires. I worked at Best Buy for 4 years

My Xfinity X86 wifi gateway is upstairs and my sons bedroom is downstairs---he was having issues while gaming with not enough speed. So I did a lot of research on this product, bought it along with an ethernet cord and it works great! His speed is amazing for gaming. I'd recommend getting the $14 protection plan.

Never fails. Seriously! I really like getting these plans. I purchase them most of the time I make a purchase because they work and BestBuy doesn’t play with my emotions.

I've gone through several mesh routers and 3 of them were wifi 6. This one works pretty well in a 3000+ house with 2 levels. I have one upstairs and the other is down. Most devices connect to the downstairs and I can still get pretty decent speeds (300mpbs) while they're all connected. I have a 1gb plan but even my xbox being connected LAN through the router can only get about 800. That's still pretty fantastic so I can't really complain. The linksys and the netgear didn't do as well as this one.

Geek Squad Product Replacement warranties are the best! I've never regretted buying one. In fact, I've been a Best Buy customer for as long as they've been a company. Their warranty rivals the best warranties of any company that I've dealt it. I've personally used it many times over the last 20 years? Their warranty mainly, and their excellent price-matching policies, have helped keep me a customer to this day! In fact, that's why I believe they're still in business when so many are not. Kudos, Best Buy! Their warranties give me peace of mind I can replace my product or get a refund if I have any issues. I never feel like I'm ever stuck with a lemon. In fact, if I do have issues then I can use the funds to get the model that replaced it or something else entirely. Such a versatile and customer-friendly warranty! Highly recommended to spend that extra money on it.

Nothing better than knowing if anything happens my product is protected!

Haven't had to use it so far...hopefully we won't have to use it, but if we do... I am sure we will be glad we got it! :)