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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2431 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,431 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great to have and the one from Best Buy the absolute best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect!!Ordered and was here in a couple days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed Squad give you the perfect protection as expected. You pay a little more but at the end of the day you get the full protection on every unexpected situations. I buy this most of the times. I wound recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed option with current prices to cover repair and/or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand by their products and always have the help and solutions as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy. This is a must have for electronics like routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always gotta get the geek squad protection! always reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service pays for itself I love the service provided by Best Buy a lot of value to be had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product and no hassles to return or replace, Will always deal with best buy and geek squad for eveything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service when needed, been out to my home at least 3-4 times for different issues and have always resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Product Replacement plans. They are a good, well priced, protection for pretty much any electronic product purchased from Best Buy. I've been using their replacement plans for years and it is an easy and effective way to protect purchases that could have an issue down the road. Any time that I've had an issue, it is easy to take the product back to Best Buy and get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been very happy with the geek squad product replacement plans. I have always purchased them everytime I make a purchase of any electronic item. Its seemless. I have had to use it only twice but it is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pricing was fair and the wifi router works great so I definitely recommend it to anyone that is in need of one as well as the protection plan you never know what can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always helpful and it saves money. Thankfully we always purchase this on harder to replace items

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement warranties are amazing. If theres and issues they trust your word on itnand swirch it out for you. Super easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the game of life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement, life happens you never know what's going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my Google Wi-Fi points quit working. I had the Geek Squad Plan on them. They replaced them no problem! I've always had a good experience with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy service plans on everything. It has paid for itself every time we have an issue. I recommend getting this all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, easy, easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always "on the fence" about these add-on service/warranty programs. 2 1/2 years ago, i bought a router/wi-fi nest product from BB, and added it on since it was not too expensive...MAN, AM I GLAD I DID! When my nest system failed, all i did was gathered it up, took it to the store, and exchanged for a new unit-even let me step up one level on my hardware! Ill never buy anything without this valuable protection again!

    I would recommend this to a friend