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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2458 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,458 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a replacement warranty don't know what to say a

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the peace of mind to have this protection on my unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that my husband bought this for my new computer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it but know it will be great when I do..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and knowledgeable Technicians to make the replacement promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chnge item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for back up if your gadget has issues and money back garanty for 4 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t explain well to us. My products are fine so we have not had to replace.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues hope not to need this but purchased anyway

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust the Squad with warranty and replacement!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know my mesh system is protected with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Best Buy Warranties are very convienent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a precaution, adding an extended warranty will help put your mind at ease. After the first year manufacturers’ warranty, coming into a local Best Buy they can assist you with processing it!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage, but hope I never have to use though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its excellent for all electronic purchase rapid response

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service......................... ...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Netgear Orbi Tri-Band mesh system. I had purchased the Geek Squad Product Replacement coverage when I purchased the mesh system. Five months later I began to experience some difficulties with the system. I took it into the Geek Squad and without any hassle they replaced the entire system, I couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squash installed quick my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the tv easy and with precise measure in the wall, they program all the tv functions and bring me a instructions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the protection plans best buy has to offer

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for my devices. Geek Squad it awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind having the extra coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my router and & gave it a 4 since I have not had to use it yet. Maybe I won't have to but good to have just in case.

    I would recommend this to a friend