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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2458 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,458 reviews
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product! Know what I’m sayin!? Yea!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty for the security and piece of mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my 10 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be an excellent value after my daughter crushed the screen on her laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this service because they make returns nice and easy. If it breaks they swap it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this is a reviewable thing, but ok. It's a replacement warranty. Kinda self-explanatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, however is a good program. will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I have made to purchase for all my electronics! Best Buy is good for this and assistance! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I have made to purchase for all my electronics! Best Buy is good for this and assistance! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price , value , idea , suggestion , policy. THANK YOU VERY MUCH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Serviced My Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad serviced my appliances through the extended warranty program. The amount of time to get it serviced was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! The Geek Squad Agents know Their Job! Service was fast and Professional. All COVID-19 Protocol was followed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeker7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the features that were explained when purchasing my device. Try to always purchase the extended warranty feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great always helpful. I suggest that you use geek squad for questions and to buy the protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent number one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need this when buying a product because they take care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but glad its there. They always respond promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have all my small and large appliances protected in case something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad is a must have. It has saved me more than a few times having to pay full price for another product because it broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical GEEK HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this helps with any issue I may have with my prodcut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    builders plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have so many appliances and devices from BB and theyre all protected by the Geeksquad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my Modem. Just a little added protection in case it is needed.

    I would recommend this to a friend