Customer Ratings & Reviews

Great router with a long range! I run multiple bands for all my electronic devices.

The service is definitely worth the money. Having these guys come out and do such a professional job, beats me trying to figure out stuff that could take me hours. Overall, i couldnt ask for a better service. It worth the money to have total tech support for all your electronic needs

I've gone through several mesh routers and 3 of them were wifi 6. This one works pretty well in a 3000+ house with 2 levels. I have one upstairs and the other is down. Most devices connect to the downstairs and I can still get pretty decent speeds (300mpbs) while they're all connected. I have a 1gb plan but even my xbox being connected LAN through the router can only get about 800. That's still pretty fantastic so I can't really complain. The linksys and the netgear didn't do as well as this one.

I don't usually buy maintenance plans, but after buying a Netgear modem/router combo from Amazon, and having it crap out after two months, and Amazon not honoring the warranty, I decided I better get the protection. This time I bought it from Best Buy.

They change my item great customer service can’t complain about it

Geek Squad Product Replacement warranties are the best! I've never regretted buying one. In fact, I've been a Best Buy customer for as long as they've been a company. Their warranty rivals the best warranties of any company that I've dealt it. I've personally used it many times over the last 20 years? Their warranty mainly, and their excellent price-matching policies, have helped keep me a customer to this day! In fact, that's why I believe they're still in business when so many are not. Kudos, Best Buy! Their warranties give me peace of mind I can replace my product or get a refund if I have any issues. I never feel like I'm ever stuck with a lemon. In fact, if I do have issues then I can use the funds to get the model that replaced it or something else entirely. Such a versatile and customer-friendly warranty! Highly recommended to spend that extra money on it.

I have always bought extra warranty on all my products

I have not had to utilize geek squad's service to their full extent, but the few interactions I have had when I needed them were pleasant and very helpful.

Geed Squad give you the perfect protection as expected. You pay a little more but at the end of the day you get the full protection on every unexpected situations. I buy this most of the times. I wound recommend it.

Best buy service plan was so good they took are linksys router back and got us something that works so much better spend the 40bucks it is worth it

Got this with my Starlink hope I don’t have to use it but good to know I have it

I had eero devices for 2 years and the wires became worn out. I was able to take it in and get a full replacement for the whole unit. Amazing warranty!

Never fails. Seriously! I really like getting these plans. I purchase them most of the time I make a purchase because they work and BestBuy doesn’t play with my emotions.

Havent had to use them on thisproduct. But i have on others. They were awesome.

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

The device is great but after a year the modem keeps over heating an shutting off.

Works great just wish my provider had faster service.

Devices work so well i haven't had to use it yet!!!

Works great, easy pick up process! Took less than 10 mins to set up.

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!