Customer Ratings & Reviews

Will have to see if something goes wrong how easy replacement is,

Can't really review this as it fails to inform me which product I purchased it for.

did not help get faster download speed than any other device. I would get max of 36mbps download speed compared to my almost 1k when just routing a long ethernet through my house into my gaming pc

were very simple to set up. i enjoyed them due to the mobilty.

Good idea to purchase a Protection Plan for any electronic

My product was under warranty, they would not replace the defective router under the manufacture warranty.they used the $65 4 year protection plan. And replaced the defective item. I now have to pay an additional $65 to protect the replaced router. Not happy! The manufacturer warranty should have replaced the defective equipment!

What can I say, good for what it is - consider pros vs cons. not bad....

Not very thrilled with the service provided . Before it was fastvand easy.

Haven’t really used this service to give it a proper review

It didn't work out for me I would not recommend it for anyone

Don’t know did not have product long enough to give a rating

Never needed it so I do not have an opinion on this service

tried using Geek Squad for a repair. I was told I would have to bring my broken item to the store for repair. the store is over an hour away. It will take anywhere from 2 to 30 days for repairs. I wish I could get my wasted money back because Geek Squad is zero help.

Only lasted for 3 months. Very happy I purchsed the warranty.

havent had to use geek suad as of yet time will tell

I bought it in February 2021 and it failed in October 2021. It is still in the factory warranty period. While it worked it was very fast, also I bought an Orbi mesh router.

I just pulled out my receipt and looked at it tonight and I realized that I was charged $35 for a protection plan that I did not purchase. I know this because I never buy protection plans I think there are a waste of money. I'm going back to the store tomorrow to get a refund.

Not worth the money. They gave me the BIGGEST run around when I need assistance with my dryer, and my fridge. Stated that the manufacturer warranty had to service them first, and after that ran out, then they would kick in. WHY AM I PAYING FOR A WARRANTY THROUGH YOU IF YOU AREN'T GOING TO COVER MY ITEMS UNTIL AFTER A YEAR?

Ot is annextra cost for Geek Squad to set up andnits even more expensive than it was necessary. I ended up doingnit with friend and family help. Geek squad is over rated. My opinion

Don’t bother buying a geek squad warranty because they are useless in providing a return item. I’ve spent three weeks trying to get a return approved and I’ve gotten nothing but the runaround they told me they would contact me within 7 to 10 days when an approval and nobody contacted me very unhappy.