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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2458 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,458 reviews
  • Rated 5 out of 5 stars

    Always a must on purchases over $50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans have helped us so much throughout the years. We specifically buy our electronics at Best Buy because the protection plans are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for expensive items. Peace of mind is priceless

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products for my price i recommend these for people the price is right and products good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that the replacement warranty through Best Buy has been worth every penny. Had a WiFi router that went out, took it in and they replaced it on the spot. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4 year replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend you getting the 4-Year Geek Squad Product Replacement i have order alot of equipment from best buy and having the satisfaction of your equipment you buy is covered . takes a load off my mind,,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer to buy the warranty for the price it is. You can’t beat the prices or value

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    always get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a Orbi internet enhancer, no questions asked. they replaced right away after 1 year of having it.. love this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really needed the extra warranty yet but it wouldn't hurt to provide extra protection for your device/appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    For a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this Geek Squad service for a peace of mind. You never know what should be wrong to your device after warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Geek Squad do it easy Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement process, my ASUS ROG Rapture GT-AX11000 Stop working, bringing back and they give me a new router

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the Geek Squad before from BestBuy and will have no problem buying it again for other electronic devices. It gives me a piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had an issue with geek squad protection plans, will always get them to be on the safe side even if i don't use them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with adding this extra coverage and feeling reassured Geek squad will handle any issues coming your way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worth every penny works wonderful mist buy everyone enjoys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect components purchased in the store. Otherwise i would have to go through the manufacturer. Only reason to purchase a protection plan is to avoid manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to replace the item after the manufacture warranty this is a good option for the consumer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always helpful and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very friendly. They always take the time to help figure out the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always be assured my product will be replaced or repaired when I purchase the Geek Squad Service. Plus I can get many services at a discounted price. It is a WIN WIN .... no brainer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Covering my wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what you’re thinking why buy warranty with Best Buy but I needed one of the nodes looked at and brought it right to the store and they reboot it under my warranty for free I basically saved $89 that I would of paid for a new one! Some items are just needing to be covered just in case of breakdowns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty. Had issues with wifi cutting in and out. They gave me a refund no questions asked so I could upgrade to a better router.

    I would recommend this to a friend