Customer Ratings & Reviews

Excellent service on all devices - would not buy a product without Geek Squad service

Great product awesome support team highly recommended

always gotta get the geek squad protection! always reliable!

We have used the Geek Squad for many of our technology issues over the years and have always had great service.

Nice to know you won't have to argue to get something fixed, they will just replace it. Also really nice to have 4 year coverage since we have a newborn now

This is a great item. A must have. I’ll definitely buy again and have my family buy it as well.

As always the geek squad Agents installed this TV wonderfully and the protection at the geek squad offers is definitely affordable and worth it I would definitely recommend always buying it if you’re purchasing anything over $50 because you can get up to at 4 to 5 year warranty a total protection they will come out and help you as well as assist you over the phone. They are knowledgeable, professional and courteous. I definitely recommend this protection on any type of product bought at Best Buy

Got this for my router. It worked out great because the router didn’t.

Awesome warranty for my wifi. Definitely need warranties these days for special projects.

If you're spending a lot of money on something, it's worth the extra cost to get a service package.

Geek Squad service is amazing! It's so nice to know I won't have any issues returning or replacing something, thanks to the Geek Squad protection!

Great warranty service. Got for my router and hopefully won’t need to use.

Great warranty service. Got for my router and hopefully won’t need to use.

Protection to help ease the mind is always a good thing.

talked to geeksquad in person to request replacement of defective modem, they said just bring it in to return and will get refund. Tried to talk to reps over the phone, and took hours to not even get a correct answer. Glad they where able to accept the return without a problem

Geek Squad always does a good job they get to your place fast and know what they are doing.

Best protection for all your electrónics, they offer a replacement our your money back

We ALWAYS purchase the Geek Squad 4 year protection plan! You never know when you may need the protection! We've had to use it a couple times!

Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

Worth the additional expense knowing if there are any issues they will be addressed without having to deal with the manufacturer.