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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2459 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,459 reviews
  • Rated 5 out of 5 stars

    Never Had to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad service so I'm not sure what to expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even covers power surges!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat a deal lol this on expensive tech purchases. This includes power surges too! Don’t even hesitate to get this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with professional support. Better to have confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't want to need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't need it, but used this in the past. Usually pretty simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to have extended warranty for electrics, Can always count on the Geek Squad for professional service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great not excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So if you are getting this for Xfinity, it won’t have an issue getting you 2gig download. But it is capped at 40mbps upload. I had to buy a Hitron Coda56 from Amazon and was able to get 400mbps upload. So the nighthawk will do the job if you don’t care about not getting your upload speed you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money if you own a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to use it a few times, but worth it so far. Saved me money on costly repairs that I would have had to pay out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek are reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy to purchase this service. Those guys know what to do. I feel secure to know somebody professional will help me when I am in need of technical service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's there if I need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 4 year Geek Squad Product Replacement for my new router. I've had nothing but great experiences with Geek Squad and this should be no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad replacement plan is great. I've had to use it in the past and everyone is always super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have any complaints when it comes to Best Buy services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to purchase a protection plan for all electronic devices for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative! Explained the importance of the service they provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4-year Protection Plan review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection gives me total peace of mind that my new modem/router will be covered for the next 4 years. The cost for value is quite reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plan. It is well worth the money. I have used it before and have not been disappointed at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on everything. With any appliance or headphones is immediate replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is awesome I would recommend it when buying electronics and any other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these plans are excellent we have a lot of power surges which is covered. fortunately i haven’t had to use the plan but nice to know it is there

    I would recommend this to a friend