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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2416 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,416 reviews
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Greek Squad just in case of any issues so far none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help, for "just in case".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I certainly hope this will never be necessary, but I'm happy to know it's here if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan worth buying!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the plan. We bought a TV and it ghosted the time that was supposed to be in the corner but it enlarged over the entire screen. Took it in and they exchanged it with no problems. Also helped when we got a puppy who had separation anxiety and chewed up our gaming headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the peace of mind that comes with knowing my devices are protected by the Geek Squad Product Replacement plan is invaluable. It's a no-brainer investment for anyone looking to safeguard their tech investments. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by the Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These insurance programs came in really handy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Fix to get me a new router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this. I had a power outage and my new router stopped working. I made an appointment and went in. I was not happy with the wait, waited 20-30 min past my appointment time but the two guys behind the counter were working so I think it was just a busy time. I walked up to the counter and he said "go get a new one". It was that easy. That changed my mind about the extended warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it makes general usage so much easier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent when it works, only typing xtra because i c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value for the coverage you get on the items that are of high value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt able to add this this service to my web order untill the employee that checked me out added the warrenty on the spot with no issues which I loved. I appreciate your services and will continue getting my products here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and lives up to the reputation. While I don't hope that I need this, it is great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection for all my more expensive purchases. It’s pause off more times than I can count! Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase an extended warranty when buying most electronics, you want have to pay full price if replacement is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for a router and best buy always provides a great protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really helpful and understand what we want. Replacement or return is also seem less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan for just in case! As always a great experience getting something replaced or fixed under this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    defective modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got refund without asking.No problem. Modem quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best around IMHO - helps solve your problems and makes the process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad service had been amazing. They are alway willing to help and try to fix what ever problem you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked exsctly what it was intended for. No problems

    I would recommend this to a friend