Customer Ratings & Reviews

Highly recommend to buy the warranty cause you never know when you will need it and highly recommend they will remplaces it if anything goes wrong

We have already used them multiple times and they have been able to fix everything each time.

Extended warranty worked great, on same day Geek squad solved my problem, by next day had my replacement.

The best company ever had no issues or anything with them please I recommend them I repeat please let them do the job for you thanks geek squad..

Worth every penny. It has paid for a microwave. Highly recommend.

Speed is great but somehow outside hacker able to access. I cannot seem to figure how to beat them from accessing. I have changed my WIFI SSID password and setup Network Access control. Homeshield security is installed as well.

Was able to get with support and get my starlink up and going in no time. Polite the whole time.

I will never buy anything (over $200) from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

Great program to have when buying this type of equipment

Works great for about two years then DHCP failure.

Protection for any expensive device is worth it period. Dont over think it.

Amazing service with the best buy team you can't go wrong

Geek squad repaired my atv at home. They took care of everything. All I had to to was open the door and they did the rest! Fast too!!

Best Buy always has a great service package, so you should always get it.

awesome people working for bestbuy, cool, laid back folks.

Good to have A+++++++++++++++++++++++++++++++++++++

Purchased the replacement\ membership to our new modem. This saved us money up front and also will have the replacement policy if need.

The agent was able to resolve my issue with my cell phone to get viruses removed from the phone. It was nice that I was reassured by the agent that my phone was no longer affected with viruses and he also explained to me how I can avoid this situation from happening again.

Peace of mind, I don’t always understand technology, it’s nice to know there’s someone I can ask questions

Great service plan. Good to know we are covered for if anything goes wrong.