Customer Ratings & Reviews

Service was great, Geek Squad always takes good care of my needs.

The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy. This is a must have for electronics like routers.

The Geek Squad was very knowledgeable on installation of the WiFi Network system.

It is definitely worth it, I’ve had to use it a few times no hassle replacing of the items

My 75 inch Sony TV is nice colors picture is great I am really enjoying it

This wasn’t explained well to us when we purchased.

Fast and reliable service and answers my questions and resolves the problems.

I purchased Geek Squad insurance consistently throughout the years and it has always paid for itself, the agents are also very professional. When I buy very expensive electronic products it really gives you peace of mind having Geek Squad on your side.

Love Geek squad protection and buy it often. So far I've not had issues getting items repaired or replaced

I usually don't go for extended warranties, but on certain items, it is nice to know you are covered if anything goes wrong. I've had this on other items I've purchased and it has saved me a lot of hassle.

Bought for our eero wifi extender, always good to have. Just incase needs replaced. Made sure we bought one this time!! bc we bought an orbi and within 6 mos and a week already had to be replaced we did not have an extended warranty just their manufacturer warranty of 6 mos.

I was able to get a replacement. I replaced it with a different manufacturer's modem, so it's very good to have it. I get store credit if you change your mind about buying something else or replacing it.

Geek squad came out to look at modem making sure it wasn’t anything I hooked up wrong well it was a bad modem and they gave me a free complimentary call was I surprised all I could say was thanks I was so happy then I got the geek squad sevice for sure

Have never used it but it gives you some peace of mind.

This warranty is an excellent service what else is there to say. Whenever I need my products covered it’s well worth paying the extra money knowing that my devices will be taken care of in the event of a technical failure or issue.

Peace of mind is something that's priceless. Don't wait. Get the protection!

BY PURCHASING MY 4 YEAR GEEK SQUAD PRODUCT REPLACEMENT I DONT HAVE TO WORRY ABOT DEALING WITH THE MANUFACTURE IF A PRODUCT GOES WRONG JUST GO BACK TO THE BEST BUY STORE AND THEY WILL HANDLE THE PROBLEM.

Agents were quick and easy to work with. Given the storms and brownouts in the area. The warranty was worth the investment.

The pricing was fair and the wifi router works great so I definitely recommend it to anyone that is in need of one as well as the protection plan you never know what can go wrong.

I was excited to get this product protection for my new router. Now i feel super secure that if something goes wrong the geek squad has my back!! I surely hope nothing goes wrong but I know there will be help as soon as something arises!!!!!