Customer Ratings & Reviews

Great service and very easy to get support. Great people

Replacment plans are worth it simple to use, and if they have the same item you use and love you get another replacment. If not you get credit back so why not use that to upgrade to a newer model.

One of my Google Wi-Fi points quit working. I had the Geek Squad Plan on them. They replaced them no problem! I've always had a good experience with Geek Squad!

I purchased Best Buy's 4-Year Geek Squad Protection Plan on my Netgear AXE11000 Wi-Fi Router. I've used this protection plan before on other items and the coverage is great with no hassle.

Always great service when needed, been out to my home at least 3-4 times for different issues and have always resolved

[Employee of bestbuy] Excellent choice to have piece of mind and support.

So far haven't had a situation to use this. But it's good to have.

Great help and very knowledge in helping us find what we needed and what would work best for us.

Bought this to help protect our router. With our current one dying during a firmware update and only coming with a 90 day warranty, we decided to buy geeksquad with the new one to cover us for a long time. The price was right for the coverage.

The price for the insurance is pretty cheap for what it is. It makes it feel like no matter what can happen to your devices you can always switch it out

Always worth it on electronics - at the very least, buy the one year and if you need it, it's worth it 10x over. If you don't, it's still worth not having to worry about your electronics.

They stand by their products and always have the help and solutions as well

Ease of mind so I don't have to worry although I haven't used this service yet. I hope it isn't needed but at least it is there.

Great excellent product will buy again you should buy it so you will enjoy it with you Best Buy. We’re having this item that I really needed.

Advise to purchase and protect your investment. My LG 50" 4K Ultra went BLANK less than 3 years! NO SOUND or PICTURE! SO GLAD for PURCHASED PROTECTION. Saved by extended warranty!

When you buy an expensive appliance, you would be a fool not to be a warranty. No one can predict what may happen in the future, even if the appliance is touted as being the best.

Every Time I need Assistance They have Stepped up and went above and beyond for Me so I know I can always Count on the Geek Squad for My electronic needs.

Two Geek Squad employees were very informative before I purchased this service. The sole reason I am not giving 5 Stars is I haven't used the service.

Bought this for my netgear wifi router... glad I have

Great to have this available with purchases, glad its offered.