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Customer reviews

Rating 4.8 out of 5 stars with 2456 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issue with my Google Mesh after a year and Just Because I have Geek Squad replacement on my Google Mesh worked . Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the geek squad by my side, never know what will happen!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting warranties on any product that allows it so I know I am protected and not have to worry. My mother calls me the warranty Queen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Product Replacement plans. They are a good, well priced, protection for pretty much any electronic product purchased from Best Buy. I've been using their replacement plans for years and it is an easy and effective way to protect purchases that could have an issue down the road. Any time that I've had an issue, it is easy to take the product back to Best Buy and get a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that Geek Squad protection gives me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: great installation & demo of remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guy setup my new TV and soundbar very efficiently. He removed my old TV for recycling. He demonstrated how to use the remote controls for both TV and soundbar, and was very patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps all the time in need for the most important things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used it recently, but love the service offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product Andis warranty that I wanted to use I've always bought from Best buy I would recommend buying any warranty from Best buy as needed so I would never go anyone out anywhere else to buy a warranty thank you for all your service

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    4 Yr Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them since the product hasn't had any issues but I can sleep easy knowing that if something does happen its not going to cost me near as much to get fixed/resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up and WiFi connectivity and steady

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands Down TPlink 4the WIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying routers since 1999, had all the big names Linksys, NetGear Asus etc. i will tell you this router is the best range, signal down to app. I’ve had and tested in this housr and hands down TP link is by far the best. Ps TP Link has a customer for life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been reliable in my experience with them. I guess I have been lucky as we were able to benefit from our plan. So I make sure I get one for my high valued purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good items for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services with these warranties. Highly recommended for anything purchased here

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Grey buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advice to anyone would be, don't purchase any product without this warranty. We just replaced our Samsung TV with a brand new one, with no money out of our pocket, because we had the replacement warranty on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squads protection plan and service has been the best! No questions asked when we have had an issue they immediately either have taken care of the repair or replaced the product. We now do the protection plan on everything!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Affordable insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad product replacement whenever buying something that costs more than a couple hundred dollars. The protection is a fraction of the cost, and it makes repairs/replacements a painless process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best supplement with the extreme service provider with the Geek production

    I would recommend this to a friend