Customer Ratings & Reviews

Fantastic router. So powerful and easy install. Always buy the warranty with electronics.

I love Best Buy Service Production plans. I purchase them for everything that one is available for. They are hassle free and the staff is so wonderful. I recommend these plans to all of my friends who shop at Best Buy.

Had an issue with the machine and they replaced it, no questions asked!

Best Buy’s protection plans are the best. Worth every penny. I purchase one with almost every item I buy. I actually feel like I’m getting my money’s worth.

All I had to do was call Best Buy and explain how much trouble I had with the Netgear Orbi. I was actually looking for a receipt and had forgotten that I had purchased a 4 year warranty. They immediately emailed me the receipt, said bring it to the store and replaced it with a different system (Eero in case anyone is interested). Thus far I’ve had no problems with it. I am certainly no tech wizard, but set up was a breeze. I couldn’t be happier with BB’s service!

This is an excellent router. I ended up not needing it however due to being able to get fiber. Otherwise, I highly recommend this router!

I purchased it because if anything goes wrong I can bring it back with no problems

For me the warranty is always worth the cost. Whether it's the peace of mind or the times I actually had to use it.

The agents mounted my TV quick and relocate the existing TV to another room. Then they went over the remotes and how they operated with our existing receiver and internet. Very professional and fun to work with.

[Employee of bestbuy] Covered my device as much as I needed it too and lasts for a good while. I'd recommend.

Great product works as advertised with 0 issues. Would buy again

Always get the extended warranty. Just in case something happens after manufacturer warranty expires

Love the geek squad.. I’m sure they are asked the weirdest questions and see the best in people when the time for tech repair is needed

Used this service to replace my Mesh routers. Can’t say enough of how easy Best Buy made the service to use. It took less than five minutes to process my return. Well worth the investment.

Great extra added protection to have when you purchase the product replacement plan. It eliminates the stress of having to get the product repaired. Just contact the Squad and if they can't repair it they will replace it.

[Employee of bestbuy] It's a great product. Used it for many devices and never have issues. Would buy it again.

Geek Squad Service Warranty is well worth the money.

I am glad I got the protection plan. I have used on a computer repair and dryer repair.

I feel that this offer has a great price. Just hopping I don’t have to use it.

I love the Geek Squad extended warranty program, I apply this to almost everything I buy from Best Buy, I've returned several items that I've purchased from Best Buy and they never give me a problem with it.