Customer Ratings & Reviews
- SKU:
- 6627381
Customer reviews
Rating 4.8 out of 5 stars with 2458 reviews
(2,458 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect!!Ordered and was here in a couple days.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good I loved it very good I loved it very good I loved it
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer Service
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Worth it 100% TotalTech will save you money!! Best service ever
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I got my product replaced with ease!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an arris modem/router about 2 years ago and all of sudden died. I took it to my local bestbuy and I was able to get a new one without any extra payment!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
AWESOME!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE NOT HAD TO USE IT YET BUT I HIGHLY RECOMMEND GETTING GEEK SQUAD PROTECTION, YOU NEVER KNOW IF YOU WILL NEED IT!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I get a service extended it pays off with a no questions asked solution to the issue. Well worth the cost...
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installed freezer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always helpful, and polite, do good job, punctual.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Love the geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always opt for the protection plan. I've only used it a few times (for various products) but it saves a bunch of headaches and extra money.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend Rated 5 out of 5 stars
PS5 Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always gotta get the geek squad protection! always reliable!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great coverage and assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service on all devices - would not buy a product without Geek Squad service
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Terrible Help over the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The actual employees at my local Best Buy are the only reason this gets 3 stars. The service you get when calling the Best Buy Geek Squad is horrible. They speak English but not the greatest and explaining them an issue is almost impossible. Luckily the workers at Best Buy stepped in. They spent about 3 hours total explaining the situation to the 800 # Geek Squad people. They put us on hold constantly just to come back without and progress. They even tried saying they couldn't stay on the line any longer......( They had no clue what they were doing). They then hung up. After a lot of work by My local Best Buy employees they were able to honor my replacement. With no help at all from the 800 # people who are supposed to be the "specialists"
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product works amazing no complaints would recommend
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Coverage
Rated 5 out of 5 stars
Top Tier Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to use previous geek squad protection plans before and they don’t disappoint. Best of the best when it comes to device coverage.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend Rated 5 out of 5 stars
Didn't know I needed this!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this versatile still trying to understand the frother, but overall awesome.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arris S33
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Arris S33 is an excellent cable modem for my home use. I have had no issues with this product.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Protection Plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase protection plans. You never know when you’ll need it!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Peace of mind
Rated 5 out of 5 stars
Offered peace of mind for my expensive purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers peace of mind for my purchase, however I did not use it at all—some would say it was a waste of money, but I again “prace if mind”.
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the peace of mind I get when I purchase an extended warranty for my electronics. I have had to use the Geek Squad and was pleased with the results.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t be buy anything with out a warranty electronics can go at any time and they to costly to replace
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
