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Customer reviews

Rating 4.8 out of 5 stars with 2456 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad protection on wvery electronic. I think it is mandatory. You get too much value for your dollar. I dont even rrally need any Geek Squad support that goes with it but you never know what might happen to your electronics. They will replace it using your protectoon ourchase and fet you a new device right away if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case you need it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hope I never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad supremacy!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nothing better than knowing if anything happens my product is protected!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    updating a device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy for installation and it works great. Better reception than we had before for WIFI

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so far...hopefully we won't have to use it, but if we do... I am sure we will be glad we got it! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guarantees

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee that Best Buy offers gives me peace of mind on the large dollar purchases. You can count on the quality of the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product and no hassles to return or replace, Will always deal with best buy and geek squad for eveything

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection package! It's on you if you don't buy it. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy service plans on everything. It has paid for itself every time we have an issue. I recommend getting this all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the one thought it was worth the money for such a low price. Anything that happens to it? I can return it and get a new one. Good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best protection around, saved my livelyhood!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan saved my life! My $400 cable modem crapped out on me... but luckily I had the Geek Squad 4 year protection! Not only was I able to get a replacement modem, I was also able to go into store and get it the SAME day. Top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, qualified experts, knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    With technology Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have as technology gets more complicated. I am not intimidated anymore purchasing advanced computer options. Geek squad has walked me through set up.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    GSP there for peace of mind and stands behind it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP I got this for the Netgear router I purchased. I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it. In this case I exchanged it for the next model up as the one I purchased didn’t have the features I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best mesh system I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best router system mesh that I've ever had ever. I love orbee, but it so happened that a lightning storm took it out, so I will be buying another orby mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely get this again I've had to use this before and it came in clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capes not included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Replacement Plan is like having a super-geeky guardian angel for your gadgets. Picture this: You buy a shiny new tech toy, and just when you think you're the king of Techville, disaster strikes. Coffee spill? Geek Squad's got your back. Accidental 'it-fell-off-the-table'? No worries, Geek Squad swoops in! It's like your device has its own personal superhero, ready to save the day from the villains of daily life. And this isn't just any hero; it's a tech-savvy, cape-wearing, problem-solving whiz! For four whole years, your gadgets get to live a life of daring adventure, with the Geek Squad as their trusty sidekick. Imagine, you're out and about, and suddenly your phone decides to play hopscotch on concrete. With this plan, it's more "Ha-ha!" and less "Oh no!" The best part? It's like having a 'Reset' button for those "I can't believe I just did that" moments. So, go ahead, live your tech life on the edge. With the Geek Squad Plan, your gadgets are covered from the perils of everyday life, with a sprinkle of humor and a whole lot of peace of mind!

    I would recommend this to a friend