Customer Ratings & Reviews

Have not had to use it yet. But I’ve had good experiences in the past

Best Buy is the ONLY place I buy the warranty plans. There is never any hassle if I have to bring an item in for repair.

No issues with this product. Works as advertised and would recommend

What a deal! Having geek squad protection helps ease my mind in the chance anything goes wrong. Knowing we won’t be out the full price is so comforting!

Excellent service and warranty plan for any electronic item bought if you want to enjoy it for a long time.

Better to have it and not need it than need it and not have it. That pretty much sums it up. When I have purchased these warranties and never used them I was never upset but when I did not purchase them and needed them (like this morning when my expensive pair of Beats headphones broke)... yep, I am still crying.

Best buy was quick to offer me a replacement and/or price for the small electronics that stopped working and there wasn't one in stock. be it a $25 item for $2000 item, I would strongly recommend buying the Geek Squad protection as this extends support after manufacturer's warranty. also, to use the plan is seamless, reserve an appointment online and you'll have a squad engineer help you resolve the issue.

I think it’s great that they’ll come out and fix it within four years of me having my product.

Love this service, and with frequent relocations due to employment, it has saved $$$ with mounting and removing the mounting of TVs. Geek Squad product has also been great with no hassle repairing or replacing items we've placed under warranty with purchase. At this point, the warranty is part of our purchase, as the service has been great. A definite must-have.

They know what they are doing and are amazing and what they do

I am very impressed with the Geek Squad service—we’ve had damage from power storms in the past and had the damaged item replaced under the service agreement without a hitch.

Very helpful as I get expensive modems and they can go out. I’ve had 2 go out and replaced them with better modems for fractions of the price. It’s well worth it.

good product keep for replacement purposes...............................................

Works great. Use it all the time. I want to win 400.00 dollars.

Love Geek squad services. I love using it when things break.

The price and assurance was a no brainer to purchase this along with the product

bought warranty to cover my router. so far so good

Ill never regret buying this, it helped me save money and i got to replace my item free of charge

I'm only doing this because I want that $400 gift card

[Employee of bestbuy] I have yet to use it myself, but as a replace warranty I feel comfy knowing it is a very easy to use painless warranty if I need to use it ever