Customer Ratings & Reviews

Best insurance of all. Always taking care of the costumer

Geek squad is the best service ever and very easy to deal with

Let me count the times I have purchased Geek Squad. I would rather have it and not need it, than need it and not have it. Kind of like insurance, right!?! I have needed it. Not often. It is awesome when I've taken products back to Best Buy, and since I purchased Geek Squad they give me a brand new replacement. Go Geek!

Always impressed with geek squad protection they alway take care of me when i have issues

I don't usually get a Service plan but i am glad i did on my new router just in case if i need it!

Always worth the purchase! You never know what can happen, I'd rather have the insurance than not Great value!

No problems with the Internet modem I love it very much.

Easy set up. App control “normal non tech” person friendly. So far 2yrs in with no issues. Was a big upgrade from old router. Glad I went with this one. Money well spent

Best buys extended warranty is excellent When it comes to appliances, electronics, and anything in general these days. 10 to 20 years ago we were sold a lie from big corporations fleeing the US in search of foreign markets with cheap labor to exploit while telling the locals we bring needed jobs to your country, Quantity is Quality, meaning if it breaks you can replace it cheap. Nothing is cheap any more in the US, the only thing cheap is labor cost for these Big Corporations making a nice profit i foreign countrys. Get the warranty, you will need it.

Totally recommend getting geek squad for your electronics. Have been so happy with the service when I had to use it. Gave me peace of mind

I stand behind all Geek Squad services....this is well worth the purchase on all products.

I haven’t had to use it, but having a replacement (insurance) is a great peace of mind, knowing that IF anything goes sideways, Best Buy will replace this product.

This service is a great service. It give me piece of mind for those things I really do not understand too much about.

Must have if you buy electronics, gotta have the geek squad

I have always purchased warranties with my products as they are an investment to me. I have dealt with the Geek squad on several occasions and have NEVER been happier with the their professional and quality service!! They have saved me on a few occasions in where I needed their assistance the most at the worst times!

I hope I never have to use it. I have before on other products and it was great.

They also go above and beyond. Whether it be answering questions or installing a phone screen.

I always get Geek Squad. I don't always have to use it, but when I have it's been a great purchase and well worth the money and sense of security. Good people who know what they are doing and the process if really easy.

I purchased this protection plan because of a previous experience with my last router that was replaced with the Geek Squad replacement plan. No hassle replacing the defective router with a better one because the store was out of the one that I purchased. I only had to pay the difference in price.

I will NEVER purchase ANY electronic without getting additional protection. I had a product go bad on me ONE time and I learned my lesson. IF I would have had the extra protection on a TV that I had go bad on me, I would have gotten a replacement for free because they couldn't fix it. So NOW I purchase it EVERY single time!!!