Customer Ratings & Reviews

Geek Squad blew my socks off with their amazing service I purchased an item that went bad 3 months after my 2 year Geek Squad warranty expired, and I was tentative but still gave them a call and I spoke to the most amazing agent on the phone that was able to make things happen for me and replaced the item to a slightly more expensive model being that the previous model I had is no longer available and only charged me the difference. I was blown away by this amazing service that I ended up purchasing 4 years warranty on the new product and will continually get Geek Squad protection on all my important gizmo moving forward. Thank you Geek Squad, especially the agent that helped me, you are a star, you ROCK!!!

Haven't had to use it so far...hopefully we won't have to use it, but if we do... I am sure we will be glad we got it! :)

Always worth it on electronics - at the very least, buy the one year and if you need it, it's worth it 10x over. If you don't, it's still worth not having to worry about your electronics.

The best supplement with the extreme service provider with the Geek production

Fantastic router. So powerful and easy install. Always buy the warranty with electronics.

Geek Squad Service Warranty is well worth the money.

Protection plans are great to have and the one from Best Buy the absolute best

Nothing better than knowing if anything happens my product is protected!

Loved the product and no hassles to return or replace, Will always deal with best buy and geek squad for eveything

A much needed option with current prices to cover repair and/or replacement.

Everything was perfect!!Ordered and was here in a couple days.

Excellent choice to have piece of mind and support.

All I had to do was call Best Buy and explain how much trouble I had with the Netgear Orbi. I was actually looking for a receipt and had forgotten that I had purchased a 4 year warranty. They immediately emailed me the receipt, said bring it to the store and replaced it with a different system (Eero in case anyone is interested). Thus far I’ve had no problems with it. I am certainly no tech wizard, but set up was a breeze. I couldn’t be happier with BB’s service!

The replacement warranties are amazing. If theres and issues they trust your word on itnand swirch it out for you. Super easy to work with.

I haven't had to use them since the product hasn't had any issues but I can sleep easy knowing that if something does happen its not going to cost me near as much to get fixed/resolved.

always gotta get the geek squad protection! always reliable!

For me the warranty is always worth the cost. Whether it's the peace of mind or the times I actually had to use it.

Geek Squad has always been reliable in my experience with them. I guess I have been lucky as we were able to benefit from our plan. So I make sure I get one for my high valued purchases.

We buy service plans on everything. It has paid for itself every time we have an issue. I recommend getting this all the time.

They are always helpful and it saves money. Thankfully we always purchase this on harder to replace items