Customer Ratings & Reviews

Having Geek Squad can be a lifesaver when it comes to technology. The agents always work to help answer any questions and are prompt with replacements.

There is great peace of mind in knowing that large financial investments are protected by the experts at the Geek Squad. I appreciate their expertise and professionalism.

Perfectly affordable warranty for my electronics so I do not have to worry if they break.

Replaced my old unit when it went bad, I was very satisfied with the service

very good I loved it very good I loved it very good I loved it

I was glad that I had purchased Geek Squad on my last wireless router. That is the reason I purchased the protection plan again. Worth the price.

met my expectations for replacement but wish time was prorated. unit died one year into a 4 year plan and had to buy the next plan at full price

I use it for anything like hardware or software problems, the warranty is a pace of mind

product works amazing no complaints would recommend

I got this after reviewing the reliability of routers. I hope this warranty works as they say it is. No questions asked. It's reasonable for a 4 yr warranty.

i am very happy with the services I have received. THE INSURANCE WAS EASY TO USE

I was able to install myself easily, works great with xfinity and all my devices.

For super expensive items or if you are moving a lot this is worth it

Durable n very nice. Not cheap built n very easy to use n clean.

GEEK SQUAD is a must for electronics and appliances. I won't buy without it! I had to use it once and they replaced my computer with no problems.

Great value worth the peace of mind if something goes wrong or out.

Answers all my questions needed to help me figure out the problem

Always purchase protection plans. You never know when you’ll need it!

Great service on my modem, always a pleasure to work with them. They were unable to resolve so provided a credit for the original purchase price to replace it.

GSP I got this for the Netgear router I purchased. I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it. In this case I exchanged it for the next model up as the one I purchased didn’t have the features I needed.