Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2443 reviews
(2,443 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Quality Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As normal. Best Buy has one of the best geek squad services. One of the reasons I always buy from them.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Get the service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has a great service package, so you should always get it.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really good. If there is a damage on my stuff, I have the ability to return it and a brand new one. One that’s just as good
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service is always great to have and so helpful anytime we’ve needed them
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the time being everything is running smoothly so I'll have to wait and see.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Is just figured into the total price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always like my warranties.Yes just security for a me
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get extra protection on our items, you never know what could happen.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection and replacement is a great plan to consider when purchasing electronics.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Patient and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They continued returning to my home until the unit was fixed and I was satisfied.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Starlink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet. But I’ve had good experiences in the past
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Help, for "just in case".
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I certainly hope this will never be necessary, but I'm happy to know it's here if needed.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked perfectly for what I needed. No issues
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Superb customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a full replacement after discussing the issues with the google nest. They assisted me quick and was on my way. Geek Squad was amazing.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Insurance coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service plan. Good to know we are covered for if anything goes wrong.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Get the warranty for expensive items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and lives up to the reputation. While I don't hope that I need this, it is great peace of mind.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Purchase Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase an extended warranty when buying most electronics, you want have to pay full price if replacement is needed.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
It just works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended. Perfect for yourself or as a gift
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Easy Fix to get me a new router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased this. I had a power outage and my new router stopped working. I made an appointment and went in. I was not happy with the wait, waited 20-30 min past my appointment time but the two guys behind the counter were working so I think it was just a busy time. I walked up to the counter and he said "go get a new one". It was that easy. That changed my mind about the extended warranty.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Gotta get the warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service plan for just in case! As always a great experience getting something replaced or fixed under this warranty.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always the geek squad service had been amazing. They are alway willing to help and try to fix what ever problem you have.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
