Customer Ratings & Reviews

I don't usually buy maintenance plans, but after buying a Netgear modem/router combo from Amazon, and having it crap out after two months, and Amazon not honoring the warranty, I decided I better get the protection. This time I bought it from Best Buy.

I got my order the next day. Set up was simple and quick.

I had eero devices for 2 years and the wires became worn out. I was able to take it in and get a full replacement for the whole unit. Amazing warranty!

Helped me get a modem for my needs. Gave good advice on install and set up.

Love the plans! Always worth the investment, gives you an extended piece of mind.

Excellent value for any electronics purchase. Many electronics don't have a manufacturer warranty beyond one year. This warranty via best buy offers 4 years of protection. They will swap the defective device for a new one. You will have minimal downtime.

Hopefully i dont need it but its there just in case

I had purchased Best Buy's 4-Year Geek Squad Protection Plan for my purchase of the Asus USB-BT500 Bluetooth Smart Ready USB Adapter. The GSP covers any mechanical and/or electrical failure as well as accidental drop and/or spills. I highly recommend it!

i dont know why this is a review, but i got this 4 year coverage for an asus ax5400 wifi6 router. i know router are always running and will eventually suffer heat damage. so a 4 year coverage is a good thing. i havent had to use a warranty claim yet, so i cant speak for how good it is.

Very impressive work and very informative on things

Good to have when you really need it. Much better than having to send your product to tge manufacturer

I always get the warranty for electronic devices, especially my son's headphones. Needless to say, a teenager can be rough on items. But whenever they need to be replaced,the process is always hassle free.

Best Buy warranty is a must!!! I can’t tell how many time I have used it and thankful that I had it. Never let me done. The employees always get it right!

This is the. Best I broke my device and I got a new one right away. I was very happy. Thanks for this company for helping me you should get it.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Our friends told us that the Geek squad is very good with customers service and therefore, we decided to go with them.

Bought to supplement an item purchase. Can sleep better know it'll be there when I need it

Now I feel covered. If anything goes wrong that piece of mine is invaluable. I get the protection plan on all my items.

Agents were quick and easy to work with. Given the storms and brownouts in the area. The warranty was worth the investment.

Better safe than sorry. Never know when you’ll need them.