Customer Ratings & Reviews

Worth the money on almost everyone, most issues are covered and taken care in a timely manner. I get gsp on almost everything I buy here.

My advice to anyone would be, don't purchase any product without this warranty. We just replaced our Samsung TV with a brand new one, with no money out of our pocket, because we had the replacement warranty on it.

Haven't tried it but research seem the service is good

I always purchase the Geek Squad product replacement whenever buying something that costs more than a couple hundred dollars. The protection is a fraction of the cost, and it makes repairs/replacements a painless process.

Great value, I always get the plan. In my opinion, one of the best plans available, I always get it just in case & for piece of mind. I do work for Best Buy but my opinions are my own and do not necessarily reflect Best Buy Policy.

I am impressed with the Geek Squad agent. He had a very difficult time with the modem bur kept on it until he succeeded. He installed ROKU and gave me a tutorial, I still don't understand it (not his fault).

I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

Very unstable, 2ghz signal drops out occasionally requiring reboot to maybe fix it. 5G signal very weak and a lot of buffering during srreaming. I ha e a small house and nothing that is connectwd is very far away.

A must have for expensive items. Peace of mind is priceless

There has been a lot of storms this year and twice my router got hit and its on a surge protector. Thank god for warranty Best buy replaced quickly no questions asked. Love it

We purchased a 4-Year Geek Squad Product Replacement service package for our NETGEAR Nighthawk Wi-Fi 6 Router. Hope we never need it, but even one support case will more than repay the modest fees.

The extra warranty paid off when router died, no hassle in replacement, customer service supportive.

Great service with peace of mind. A must to have for large electronic purchases.

Love the oops warrenty as i call it.when thinga go wrong warrenty or.store.return date, this makes it so much easier to get a replacement.

I live Best Buy and Geek Squad. They're like Radio Shack. You've got questions, they've got answers.

I would recommend getting the Geek Squad protection on items.

For a $200 modem, $40 for 4 years is a bargain in case something happens to the modem. Compared to spending $10-15/month on a rental, this is a no brainer way to go.

I guess its ok if i knew what its for don’t remember

The agent quickly verified my replacement coverage and got the new unit on order.

My representative was cool. He was extremely helpful in guiding me to what I needed. Tony was able to answer all of my questions in multiple sections of the store and is excellent at his job.