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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,443 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with adding this extra coverage and feeling reassured Geek squad will handle any issues coming your way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike some other protection plan providers when I get a plan from BestBuy they always give me what I pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth having Geek squad come and do it Right fast and efficient!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the Geek Squad to take care of my "special electronics" because I don't have the tools to do it as well as they do. I always prefer an expert over a novice with valuable equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the product replacement for the netgear product it was bought for but i have used it in the past for other things. The process is always easy to use and everyone is usually nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth its money when my modem died after 10 months. Walked in and simple process of getting a new modem off the shelf and swapping it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have used bestbuy's geek squad replacement, and I have never had an issue for whenever the warranty needed to be honored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and friendly. He knew his job and was professional at all times. He diagnosed the problem and took steps to resolve our issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and peace of mind to know they have your back when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when was on sale, great deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I am not a computer geek, and that sums it up! Haven’t had to use this but I have definitely had lots of questions answered by the geek squad ! It’s like having an insurance plan for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are not always running right, for peace of mind warranties are a good safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth purchasing for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents provided tremendous knowledge about my product and allowed me to understand my home network better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase quite a bit so nice to have peace of mind with this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revenge of the Nerds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to use it yet (hopefully I won't need to) but ive heard good things about dem Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that the replacement warranty through Best Buy has been worth every penny. Had a WiFi router that went out, took it in and they replaced it on the spot. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation fast service well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing,..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended warranty offered by Best Buy,..! Geek Squad warranty are hands down the best in the industry, no questions asked, no headaches, no hassle..! Highly recommended,..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad stands by their products, that’s why I always go to Best Buy for my technology needs first. They honor their warranties and provide excellent customer service!

    I would recommend this to a friend