Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,443 reviews
  • Rated 5 out of 5 stars

    Geek squad transferred information from computer c

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use them on this purchase yet, but in the past they have been Very knowledgeable and helpful with problems and or issues. Highly Recommend getting the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their protection plans they just make sense..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value always get the warranty so easy to use if you ever have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warrantee like always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warrantee like always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wifi! It makes me feel better when I enjoy watching the streaming movies and playing with games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out the protection plan because our first system only lasted less then three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection plan its so easy to use and Geek squad is always so helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I have not had to use them as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase it !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty and best believe i always get my moneys worth , they are 100% up to their word on what they say it is ! Must have for every item you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great always trying to bring more people in the store and for the most part knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit concerned about the delivery and installation time set on a late afternoon but the delivery and installation was done within 45 minutes. Impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy will come from Best Buy just because they have Greek squad and it’s reliable set your appointment and go into the store and they will fix it right there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What it be like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How ya do dat dat? East Carolina! Wave your hands in the air like ya just dont care. You can’t touch this! Don’t go chasing waterfalls. Stick to the lakes and the rivers your use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product to purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad for any products purchased via Best Buy. The replacment process is extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t really help installing anything but warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for small electronics.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best thing that I have bought for my routers. They take the product back for any reason no questions asked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get it!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you want to have buyers remorse of NOT getting GSP when your item kicks the bucket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be hard to believe but the Geek Squad Replacement offering actually works as per the agreement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security for the Future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to do when the equipment breaks down -- call Geek Squad -- when you purchase a product replacement contract.

    I would recommend this to a friend