Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2443 reviews
(2,443 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never have any complaints when it comes to Best Buy services
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty Always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always enjoy Geek Squad Product Replacement. Anytime I can get a warranty on something I will.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
1st time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After years of issues with older WiFi services, I’m glad I have ease of mind for this. Had an expensive place rchase, glad it is covered for the next few years
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every good they are always helpful no problem at all
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great product i recommand to buy it it gave me 6 g
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i recommand to buy it it gave me 6 g wifi in was super fast for gaming
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when we got our router it was very easy to install. when we had trouble and called the Geek squad they we great in helping resolve the problem
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Don't want to need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I don't need it, but used this in the past. Usually pretty simple process
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty I have find and easy to use if have to and peace of mind knowing your covered stuff dose not last like it use to I get g.s.p with all items
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
4 year protection plan, woohoo!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thank you for offering a 4 year plan. I feel like most protection plans in the world fall short. 4 years is a nice cushion!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Made a frustrating situation a breeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and no plan gimmicks with the modem that unexpectedly crapped out
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great To Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe or in my opinion, Best Buy offers the best product warranty on what they sell. You should always get the extended warranty when necessary.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Fair price for the service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use the service plan yet but the price was fair and from what I was told in store by associates the process if I do need to use it seems simple
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Must Have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never buy expensive electronics without geek squad protection. Anytime I've ever had a problem geek squad was always quick to fix it or replace it.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
product replacement plan a plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love when replacement product plans are available and when it is kept online and I don't have to keep up with paperwork. Hopefully I'll never have to use it.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A must have on expensive items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty is the best thing ever haven’t used it with this item yet. But had to use it on my drone and it was great and easy to work with.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Service protection for my ASUS router.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap high value protection for my new ASUS router.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always get it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the extra protection on big purchases. You'd regret it if an electronic malfunctioned a few months down the road.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Is knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Employees here seem to know their products and are very friendly.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
With technology Geek Squad is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a must have as technology gets more complicated. I am not intimidated anymore purchasing advanced computer options. Geek squad has walked me through set up.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love the added warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have added security my product is covered for so much longer
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
