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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,443 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and resolves my issues with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad staff are cooperative and listen to your problem with full attention and always try to find best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service. Got for my router and hopefully won’t need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek are reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy to purchase this service. Those guys know what to do. I feel secure to know somebody professional will help me when I am in need of technical service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, its doing what stated fast steady reliable connections, hardly any disruption/disconnect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sevices in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thx Mr wilson, great service! Better than speaking to someone overseas.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's there if I need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 4 year Geek Squad Product Replacement for my new router. I've had nothing but great experiences with Geek Squad and this should be no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind that if anything happens then you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and eager to assist. Advised on what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4-year Protection Plan review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection gives me total peace of mind that my new modem/router will be covered for the next 4 years. The cost for value is quite reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and will definitely never purchase anything without this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these plans are excellent we have a lot of power surges which is covered. fortunately i haven’t had to use the plan but nice to know it is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You are saving money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the best at what they do! They will not disappoint you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on everything. With any appliance or headphones is immediate replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offered peace of mind for my expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers peace of mind for my purchase, however I did not use it at all—some would say it was a waste of money, but I again “prace if mind”.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection insurance is the best i would recommend it for all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to be safe and be covered for 4 years .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved us a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is awesome. If it breaks they will replace it and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a service package, it's worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're spending a lot of money on something, it's worth the extra cost to get a service package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful Best Buy offers this Service. Comes in really handy when things go wrong or don't work right and I can't fix it.

    I would recommend this to a friend