Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2443 reviews
(2,443 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always helpful and resolves my issues with ease.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad staff are cooperative and listen to your problem with full attention and always try to find best solution.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty service. Got for my router and hopefully won’t need to use.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek are reliable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthy to purchase this service. Those guys know what to do. I feel secure to know somebody professional will help me when I am in need of technical service.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Nighthawk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, its doing what stated fast steady reliable connections, hardly any disruption/disconnect
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
sevices in store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thx Mr wilson, great service! Better than speaking to someone overseas.
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
It's there if I need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 4 year Geek Squad Product Replacement for my new router. I've had nothing but great experiences with Geek Squad and this should be no exception.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind that if anything happens then you are covered.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was helpful and eager to assist. Advised on what I needed to do.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 4-year Protection Plan review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection gives me total peace of mind that my new modem/router will be covered for the next 4 years. The cost for value is quite reasonable.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best and will definitely never purchase anything without this protection
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these plans are excellent we have a lot of power surges which is covered. fortunately i haven’t had to use the plan but nice to know it is there
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
You are saving money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad are the best at what they do! They will not disappoint you!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Gsp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy geek squad protection on everything. With any appliance or headphones is immediate replacement.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Offered peace of mind for my expensive purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers peace of mind for my purchase, however I did not use it at all—some would say it was a waste of money, but I again “prace if mind”.
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
Best buy protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection insurance is the best i would recommend it for all items
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better to be safe and be covered for 4 years .
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad has saved us a few times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service is awesome. If it breaks they will replace it and no questions asked.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Get a service package, it's worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're spending a lot of money on something, it's worth the extra cost to get a service package.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So thankful Best Buy offers this Service. Comes in really handy when things go wrong or don't work right and I can't fix it.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
