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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2458 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,458 reviews
  • Rated 5 out of 5 stars

    Good insurance, but I hope I do not have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this insurance, but I am pleased that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t buy this for my last router and modem and now had to pay full price for my new modem and mesh router. I believe it is worth for the close to $1000 investment I made on my network equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do not need to purchase any extra storage even though other reviews I watch said that you need to buy it you don't just connect it to your phone it works wonderful when I'm away from home I'm able to talk to my daughter through the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever the dollar amount is right, I always go with the warranty from Best Buy. They provide good service and always take care of me, even when the issue is borderline my fault.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Replacement if needed for my eero router

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] bought as a just in case but definitely worth it if something were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my tablet and took care of it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever is to get the Best Buy total . They fixed my lap top , my iPad , they do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE XTRA MONEY YOU PAY FOR THIS SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this service for long time and always the Geek Squad Team are friendly and ready to help. They will fix or replace the covered product. Highly Recommend this Product/Service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Flores. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    A must have on our every day purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the peace of mind that you get with Best Buy warranty. They will stand by the coverage without the headaches you will find elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying this saves you money almost every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product replacement has paid for itself more than once. I always repurchase a new one when I have connection issues and have to replace my equipment. It saves you money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product replacement program is great to protect you products that may have unexpected problems not detected before leaving the factory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes value coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, quick response and your item will be repaired immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great! I like the fact that you can have a reliable team of people to help you with your problems (if any) with your electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extend warranty is excellent for large appliances. Repair work done well and in reasonble time snd no trouble with teplacement if cannot repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. "Toys" for young children these days cost a fortune, but kids are still kids and accidents happen. For such a large monetary investment, this protection is a given, to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Worth adding to any available device!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, I always get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, I always get the plan. In my opinion, one of the best plans available, I always get it just in case & for piece of mind. I do work for Best Buy but my opinions are my own and do not necessarily reflect Best Buy Policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero Squad TV 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Samsung 43” Geek Squad replacement the TV en fast time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement warrenty are amazing i will buy something get these get a whole new item when it breaks not just half my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

    I would recommend this to a friend