Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2443 reviews
(2,443 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Only if needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get geek squad with big purchases. Only had an issue with them with my laptop that was never fixed. Haven’t had to use them for other items
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent warranty for any electronics purchase highly recommend!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
in person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.talked to geeksquad in person to request replacement of defective modem, they said just bring it in to return and will get refund. Tried to talk to reps over the phone, and took hours to not even get a correct answer. Glad they where able to accept the return without a problem
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth the peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the additional expense knowing if there are any issues they will be addressed without having to deal with the manufacturer.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is amazing they know what they’re doing
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend these Geek Squad Product replacement to everyone. Best Buy and the Geek Squad stand behind these warranties 100%.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan good. It is good for the price if something breaks.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend getting geek squad protection, they are super helpful to have when protecting your devices
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Not used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a guarantee. Haven't needed it so can't say how well they will respond, but if you need it its there.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Vitamix is a great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for Christmas gift. I do own other vitamix products and they are great and last a life time.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Off to Best Buy for a new mode
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a lightning storm I lost my modem. Best Buy had a great buy on a new upgraded modem!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Saves the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of leasing from Comcast, bought a modem and the warranty so if there is an issue in the next four years it's an immediate exchange to a new one!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
4 Year replacement plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A four year replacement plan is pretty cool because that's a pretty good amount of time to be able to replace and item.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
It’s Covered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I often purchase the insurance. It has paid for itself several times.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Product protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the product protection. We are really happy we did because it gives us peace of mind if something goes wrong with the product.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Mr B and Mrs B
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t know what you need until you need it! We are pleased with the services so far that assisted with our work from home set up
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having peace of mind and the protection plan makes that happen.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Easy replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The replacement procedure is second to none. Have used it on a couple of items and there has never been a problem or refusal. Well worth the cost.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
DebraJ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service is being used and will continue it for a long time
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend
