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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,443 reviews
  • Rated 5 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad with big purchases. Only had an issue with them with my laptop that was never fixed. Haven’t had to use them for other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for any electronics purchase highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    talked to geeksquad in person to request replacement of defective modem, they said just bring it in to return and will get refund. Tried to talk to reps over the phone, and took hours to not even get a correct answer. Glad they where able to accept the return without a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the additional expense knowing if there are any issues they will be addressed without having to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing they know what they’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these Geek Squad Product replacement to everyone. Best Buy and the Geek Squad stand behind these warranties 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan good. It is good for the price if something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting geek squad protection, they are super helpful to have when protecting your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a guarantee. Haven't needed it so can't say how well they will respond, but if you need it its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vitamix is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas gift. I do own other vitamix products and they are great and last a life time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Off to Best Buy for a new mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lightning storm I lost my modem. Best Buy had a great buy on a new upgraded modem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of leasing from Comcast, bought a modem and the warranty so if there is an issue in the next four years it's an immediate exchange to a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A four year replacement plan is pretty cool because that's a pretty good amount of time to be able to replace and item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often purchase the insurance. It has paid for itself several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the product protection. We are really happy we did because it gives us peace of mind if something goes wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr B and Mrs B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t know what you need until you need it! We are pleased with the services so far that assisted with our work from home set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having peace of mind and the protection plan makes that happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement procedure is second to none. Have used it on a couple of items and there has never been a problem or refusal. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DebraJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is being used and will continue it for a long time

    I would recommend this to a friend