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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,443 reviews
  • Rated 5 out of 5 stars

    Great.warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people great service and they fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended product warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended product warranty coverage. Haven't had to use it yet, so can't really say how well it might work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, however is a good program. will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, so of course I don't need it. If I hadn't gotten it, I'd end up with a wonky device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always rocks the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy this - eases my mind knowing we have it in case we need it as they are always top notch with service and assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Best Buy’s Geek Squad to help me protect and repair my technology and guide me through what to do when I can fix it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical GEEK HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this helps with any issue I may have with my prodcut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan just in case. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckly haven't hd to use this one but past subscriptions on other devices - they are great and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lapptop replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement policy purchased on laptop so if something went wrong it could be replaced. So far I haven't needed to utilize policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requesting a warranty exchange is easy and the team at BestBuy has been so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price , value , idea , suggestion , policy. THANK YOU VERY MUCH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good! I usually always get a geek squad warranty on everything I purchase from Bestbuy!!! It’s saved me on more than one occasion!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service every time I use them. Never had an issue when contacting Geel squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but glad its there. They always respond promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Most to have insurance on your products because anything happens they will fix or replace and offer warranty on the new products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Never Know !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I purchase a product, you better believe I have a product replacement ! You just never Know . It's paid off for me in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my 10 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be an excellent value after my daughter crushed the screen on her laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing the geek squad services it makes setup skinless, and in very slim instances, returns flawless.

    I would recommend this to a friend