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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,443 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Happy with the service and they are very efficient....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never purchase without protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS purchase the protection plan! It's worth every penny, especially if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get for peace of mind when I buy electronics . Easy to use if you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know Best Buy will replace my item if anythong goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did I get charged for this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not aware I purchased this.... did I get it for free? So many questions so little time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it on routers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is a must on devices like routers that are always plugged in and running 24/7!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really get value from Geek Squad and the protection provided. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD...MORE LIKE GOAT SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS KNOW EXACTLY WHAT THEY ARE DOING...WELL TALENTED.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Always friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. They are always knowledgeable, friendly, and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to use and overall super convenient and really nice to play with friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they really do honor these warranties without questioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A warranty would be very useful when things go bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has always been there for me, it always fulfilled my needs to satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are great. Looking at the router i can see one of those antennae getting broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Great service!!!! Love this group!!! So friendly and helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and helped me fix my equipment quickly when there was an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a firm believer in warranties. Better to have & not needed it. Then to need it & not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly have peace of mind with this warranty. Best buy is true to their word on this one. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad help me to set up the protection and works wonders for my cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for 4-Year Accidental Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 4-Year Accidental Replacement of item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our new Linksys router, because we want it replaced if it stops working.

    I would recommend this to a friend