Customer Ratings & Reviews

I have not had to use it. Great product. What can I say? YEA!

The guy that checked my TV was fantastic, he had it checked out in 15 minutes

I've been using the Netgear Nighthawk for a while now, and it's been great. It's fast, reliable, and easy to set up. I highly recommend it if you're looking for a good router.

Amazing item we love it so much we recommend to buy this item

A must have. I have used this product several times and it has paid for itself over and over. Highly recommend

It's good to have all the protection you can when dealing with electronics

The warranty is great and I always purchase one on my WiFi mesh router system. I've replaced my last mesh router system through when they stopped running properly. I used the store credit to upgrade to the newest technology.

Previously purchased their plans on other items. Bougjt a 6 yrs plan and lpw and begold 4 yrs and 8 month in to warranry and item failed. Fix wasnt possible so a totally new system was provided at no cost.

What more to say than its great to have coverage! Our STARLINK works amazing, but we have comfort in knowing if something happens, Geek Squad has our back!

Great deal and great to have just in case you need it. Would recommend.

I don't usually buy the extended warranty except with two products. I buy it for internet routers and modems. For whatever reason mine either outlast the service or die within a year or two. Either way geek squad has you covered with easy replacement on these expensive and necessary appliances.

Always, always, always get the protection plan on big-ticket equipment. It’s paid off on my microwaves (2), vacuum cleaners (2) and routers (1). It’s amazing how quickly things can die, like my router today (two months outside the one-year manufacturer warranty). On something $499, I do not want to have to re-purchase that twice in a year and two months if I can avoid it.

Great to have just in case you need it. Would recommend.

Had my car in and out in a matter of a couple of hours ! Staff was friendly and very knowledgeable about what I needed to replace my stereo. After all these years, still works great!

Protecting your investments with a warranty is a wise decision, especially for valuable electronics. Geek squad warranties provide peace of mind, knowing your devices are safeguarded against unexpected issues. This coverage offers valuable support, ensuring prompt and professional repair services when needed. Ultimately, securing a warranty is a proactive measure, preventing potential financial burdens and extending the lifespan of your products.

Protecting your investments with a warranty is a wise decision, especially for valuable electronics. Geek squad warranties provide peace of mind, knowing your devices are safeguarded against unexpected issues. This coverage offers valuable support, ensuring prompt and professional repair services when needed. Ultimately, securing a warranty is a proactive measure, preventing potential financial burdens and extending the lifespan of your products.

Perfect for equipment that doesn't have to long of a life span, or if you have a busy household and things happen. Most heavy gaming households routers only last a few years and sometimes they fall. So when that happens you can return and sometimes they don't have the exact model because it's been a few years, you will get in store credit and you can find a new one around the same price or just upgrade for the same price as a low end router. Very nice and always easy when products fail or have a misshap.

I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.

I always recommend getting a warranty. You never know when you’re gonna need it. It’s better to have and not use them to need it and not have it.

Directions were easy for installation and it works great. Better reception than we had before for WIFI