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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,463 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great warranty and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting a warranty. You never know when you’re gonna need it. It’s better to have and not use them to need it and not have it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had to use yet. Hoping I don’t I have to. If something happens I will definitely be using it. Due to have to have my equipment for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great to have just in case you need it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart to Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we haven't really had to use this but it's nice to have in case we run into problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have your product protected as you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hope I never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get this with every big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service, they fix my issues every time or give me my money back

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    With technology Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have as technology gets more complicated. I am not intimidated anymore purchasing advanced computer options. Geek squad has walked me through set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    updating a device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy for installation and it works great. Better reception than we had before for WIFI

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad supremacy!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nothing better than knowing if anything happens my product is protected!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    GSP there for peace of mind and stands behind it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP I got this for the Netgear router I purchased. I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it. In this case I exchanged it for the next model up as the one I purchased didn’t have the features I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so far...hopefully we won't have to use it, but if we do... I am sure we will be glad we got it! :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best protection around, saved my livelyhood!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan saved my life! My $400 cable modem crapped out on me... but luckily I had the Geek Squad 4 year protection! Not only was I able to get a replacement modem, I was also able to go into store and get it the SAME day. Top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case you need it. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product and no hassles to return or replace, Will always deal with best buy and geek squad for eveything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy service plans on everything. It has paid for itself every time we have an issue. I recommend getting this all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the one thought it was worth the money for such a low price. Anything that happens to it? I can return it and get a new one. Good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection package! It's on you if you don't buy it. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs linda white

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy any electronics with out insurance anything can happen an best buy helps me get great coverage

    I would recommend this to a friend