Customer Ratings & Reviews

I purchased the 4 year Geek Squad Product Replacement for my new router. I've had nothing but great experiences with Geek Squad and this should be no exception.

So far I’ve used them a few times and they have been a great help.

Geek Squad protection gives me total peace of mind that my new modem/router will be covered for the next 4 years. The cost for value is quite reasonable.

these plans are excellent we have a lot of power surges which is covered. fortunately i haven’t had to use the plan but nice to know it is there

its good to have and easy to use with no problem great

I always buy geek squad protection on everything. With any appliance or headphones is immediate replacement.

Offers peace of mind for my purchase, however I did not use it at all—some would say it was a waste of money, but I again “prace if mind”.

about to exchange a router on this plan. we will see how good.

Great warranty service. Got for my router and hopefully won’t need to use.

Geek squad is always helpful and resolves my issues with ease.

I bought the 4 yr geek squad service for my new refrigerator when I bought it. I bought it just for the peace of mind. We have not had to use it.

Not sure I’ll get to use this. It’s a safety net for the kids, but like the universe likes to play games i may need it the day after it expires.

Great protection to have on any product. You will never know if it’s defective or if an accident will happen highly recommend getting geek squad protection plan

So thankful Best Buy offers this Service. Comes in really handy when things go wrong or don't work right and I can't fix it.

I don't always feel the service plans are worth it, but a 4-year plan for $35 on a modem/router costing close to $200 seems like a good value.

Thx Mr wilson, great service! Better than speaking to someone overseas.

The agent was helpful and eager to assist. Advised on what I needed to do.

I like getting my products from Best Buy because that have the best warranty prices and changing my product if it does not work is very easy.

The best and will definitely never purchase anything without this protection

The geek squad are the best at what they do! They will not disappoint you!