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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2445 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,445 reviews
  • Rated 5 out of 5 stars

    Best Buy ALWAYS takes care of me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty from Best Buy when its needed. Like TVs, Computers, etc. Why? Because Best Buy has ALWAYS taken care of me and my products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, its doing what stated fast steady reliable connections, hardly any disruption/disconnect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a very nice protection plan to have on all of your products if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection, it’s so reassuring to have that peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great deal. They are very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know you won't have to argue to get something fixed, they will just replace it. Also really nice to have 4 year coverage since we have a newborn now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used ir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use it but i hope soon i can use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year coverage for those ‘just in case’ moments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the service but would rather have the coverage and not need it as opposed to not having the coverage plan and needing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, quick response, great people and answered every question i had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always having piece of mind in case my electronics fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always coming in clutch with their expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be protected for the expensive devices bought. Mistake made when I didn’t purchase for the wireless controller that drifts to the left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is amazing! It's so nice to know I won't have any issues returning or replacing something, thanks to the Geek Squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the comfort and idea of having something replaced completely free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to getcthe warranty juar in case your product breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, The combined Geek Squad assistance that was required was the very best! Geek Squad are my "go-to" people! Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad with big purchases. Only had an issue with them with my laptop that was never fixed. Haven’t had to use them for other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the item very useful for sure and i would recommend honestly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    talked to geeksquad in person to request replacement of defective modem, they said just bring it in to return and will get refund. Tried to talk to reps over the phone, and took hours to not even get a correct answer. Glad they where able to accept the return without a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year service agreement a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agreement is a good idea. Sales person told me that the router tend to only last 3 -4 years

    I would recommend this to a friend