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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2458 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,458 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan just in case. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this for my modem and the response was quick and painless. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have when on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this one yet, but have used geek squad service in the past and have experienced ZERO problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Best Buy’s Geek Squad to help me protect and repair my technology and guide me through what to do when I can fix it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always rocks the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy this - eases my mind knowing we have it in case we need it as they are always top notch with service and assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have efficiently fixed several devices to Satisfaction in sufficient time. No problems here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lapptop replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement policy purchased on laptop so if something went wrong it could be replaced. So far I haven't needed to utilize policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often purchase the insurance. It has paid for itself several times.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome product, cannot wait to see how much it lasts me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek squad. Very knowledgeable. Would recommend the product replacement on every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crew is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable service, worthy, definitely we are in good hands with their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having peace of mind and the protection plan makes that happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a damaged router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to replace a damaged router . Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSPR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting GeekSquad protection on everything you buy just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents are my rescue plan when things go wrong. The are knowledgeable and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended product warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended product warranty coverage. Haven't had to use it yet, so can't really say how well it might work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Never Know !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I purchase a product, you better believe I have a product replacement ! You just never Know . It's paid off for me in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your Geek on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad protection & my stuff is covered just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for every item I buy at Best Buy. Peace of mind is priceless. Just buy it

    I would recommend this to a friend