Customer Ratings & Reviews

I get it to work and then 3 days later it goes out, I’m returning.

So disappointed with Google. Multi billion dollar company and they continue to just steal customers money. A lousy 1 year warranty on this router. I've had this mesh system for 2 years to the date and then the router just bricks itself. All I'm given is to bad for your loss. Don't waste your money on Google products. They don't stand behind them.

Garbage, doesn't work at all. Power goes off about 1 second after you turn it on. Also; the ice holes at netgear want to put their app on your phone so they can resell you phone number. buy this, set it up, and expect 500 phone calls about refinancing student debt and aluminum siding. It's an insult to garbage to call netgear garbage.

I'm more upset with Best Buy than Optimum. Drove to another state to pick this up. CSR insisted this would work for Optimum. Came home and spent a week with no phone and 4 phone calls with Optimum Tech Support. It's not compatible if you have Optimum Voice!!! Returning to Best Buy

Failed after 2.5 years. Will try to use extended warranty in store. We thought it was Xfinity, but they said it is the modem.

Please do not waste your money on this product as it is completely unreliable. Wi-Fi signal is not stable. I’m not sure where five star reviews are coming from.