Customer Ratings & Reviews

I always purchase the Geek Squad product replacement whenever buying something that costs more than a couple hundred dollars. The protection is a fraction of the cost, and it makes repairs/replacements a painless process.

I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

I am impressed with the Geek Squad agent. He had a very difficult time with the modem bur kept on it until he succeeded. He installed ROKU and gave me a tutorial, I still don't understand it (not his fault).

Worth the money on almost everyone, most issues are covered and taken care in a timely manner. I get gsp on almost everything I buy here.

I am glad I got the protection plan. I have used on a computer repair and dryer repair.

Great product worth every penny would buy more for sure

I feel that this offer has a great price. Just hopping I don’t have to use it.

There has been a lot of storms this year and twice my router got hit and its on a surge protector. Thank god for warranty Best buy replaced quickly no questions asked. Love it

We purchased a 4-Year Geek Squad Product Replacement service package for our NETGEAR Nighthawk Wi-Fi 6 Router. Hope we never need it, but even one support case will more than repay the modest fees.

Very unstable, 2ghz signal drops out occasionally requiring reboot to maybe fix it. 5G signal very weak and a lot of buffering during srreaming. I ha e a small house and nothing that is connectwd is very far away.

I live Best Buy and Geek Squad. They're like Radio Shack. You've got questions, they've got answers.

I love Best Buy Service Production plans. I purchase them for everything that one is available for. They are hassle free and the staff is so wonderful. I recommend these plans to all of my friends who shop at Best Buy.

For a $200 modem, $40 for 4 years is a bargain in case something happens to the modem. Compared to spending $10-15/month on a rental, this is a no brainer way to go.

The Geek squad installed both new smart tvs and connected to all my devices. They were patient and knowledgable in helping me understand my new products. The Squad also hauled away the old tvs. Great service.

My representative was cool. He was extremely helpful in guiding me to what I needed. Tony was able to answer all of my questions in multiple sections of the store and is excellent at his job.

Love the oops warrenty as i call it.when thinga go wrong warrenty or.store.return date, this makes it so much easier to get a replacement.

Haven't tried it but research seem the service is good

The extra warranty paid off when router died, no hassle in replacement, customer service supportive.

I strongly recommend this for any major appliances or tech equipment. It has saved me in a lot of sticky situations! I strongly strongly recommend to avoid having to go and replace out of your pocket.

A must have for expensive items. Peace of mind is priceless