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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2445 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,445 reviews
  • Rated 5 out of 5 stars

    #Warranty recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty, and never worry! I can’t tell you how many times I’ve used it and it’s come through for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is ALWAYS a good idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a lot better now that this is protecting my recently purchased router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind I am covered if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always make me a bit more comfortable knowing I am covered for 4 years if anything goes wrong. Worth the little bit it cost for the piece of mind I am covered if needed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Replacement if needed for my eero router

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a just in case but definitely worth it if something were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad extended warranty program, I apply this to almost everything I buy from Best Buy, I've returned several items that I've purchased from Best Buy and they never give me a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Insurance in case anything goes wrong. If it does I just have to bring it back to the store for a replacement product. The $ I paid it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad trouble shooters superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squad personnel. Don't trust NETGEAR support, as I was directed to India and a scam. Fortunately, I didn't buy into it. Geek Squad also agreed it was probably a scam. Trust Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this extended warranty to replace my broken modem. It is a piece of mind to have something like this to replace your expensive equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t utilized yet but my past experiences have always been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont know what for but ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess its ok if i knew what its for don’t remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you want to get a protection plan on your product Best Buy is the best place to get it because there’s no hassle if something happens to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to cover my products! Thank you for the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price to cover my products! Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to cover my products! Thank you for the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind to have in case a product fails down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them as of yet. But the delivery and setup was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router went out and with geek squad I had no issues of them replacing it or fixing it, love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the purchase protection plan after reading a few online reviews saying that cable modems stop working unexpectedly.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Must get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive for the warranty, but let me tell you if your product does break they will help you out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we have this plan, heard that it always good to go with coverage of Geek squad. So hopefully made a right decision. Plus like the fact of product replacement.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hoping I don’t need it, but I’ve never had a problem with these in the past.

    I would recommend this to a friend