Customer Ratings & Reviews

4 Year replacement plans are always the way to go with Best Buy. It would be different if all of our electronics were built in America.

Kinda like medical insurance, you buy it hoping you don't need to use it. Luckily I haven't needed to use it .

People ask me why I spend the money 0n the geek squad replacement and I just say because I have used it more than I can say and it has saved me in the long run.

I received great customer when I went to repair my laptop

No issues yet but the piece of mind is what i really get it for

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

When it comes to Best Buy and warranty they are the top of the line always easy to replace items with this store and not having to use a third party agent

I always purchase product replacement, I have had great luck when having to use this product, the Geek Squad is always very helpful

I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

Best buy product protection is absolutely great. I've never had a problem getting my items repaired or replaced. The piece of mind is worth every cent.

These may be a little pricey. But when you do pay for it this sure comes in handy.

Had issues with 3 Netgear routers - the product replacement plan gave me a big piece of mind, as I was able to switch out the third WiFi router just not working 100%. Finally it’s good!

I would not buy something expensive without having a Geek Squad warranty. I have used other warranties when something went wrong and it has saved me money in the long run.

Haven't needed to use them on this purchase yet, but in the past they have been Very knowledgeable and helpful with problems and or issues. Highly Recommend getting the service.

Best place to go get your tech solved. I’m not a tech wiz but i know my stuff, these guys blow me out the water with their knowledge.

Best Buy products are so dependable and I think in all the yrs I have used Geek squad 2 times.

The only way to gone on electronics, wouldn't have it any other way.

Great service. I had my 82 inch tv installed and the guys were very professional, informed and completed the service in less than 15 mins or so.

great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else

great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else