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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2446 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,446 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is the way to go. If there is ever a problem, just return it to the store and they will help you the best they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure why I got the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for a PSU, haven't use the service yet. . Most likely my PSU won't die so I don't need this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred info from old computer and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were patient with me when I did not want to be patient! Transferred items from old computer to the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at mounting tvs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting and programming my 4K tv and recommending more versatile mount which we can enjoy from any place in our family room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed our broken subwoofer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! They sent out our subwoofer under warranty and it was fixed in a week! Very happy with Best buy geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my 10 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be an excellent value after my daughter crushed the screen on her laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but glad its there. They always respond promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this service because they make returns nice and easy. If it breaks they swap it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program, I buy the extended warranty on almost every thing a buy from Best Buy. They never give me a problem on a return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful in our connection and when the device wasn't able to operate properly they assisted with replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent number one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need this when buying a product because they take care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this membership. I get better deals and always have my products covered in case of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this is a reviewable thing, but ok. It's a replacement warranty. Kinda self-explanatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection Skeptic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad product replacement is awesome. They always take care of you. I would recommend it on anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always purchase the plan you just never now . And my luck is also been where I need to replace due to a defective unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good on what ever this one is for i dont remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan always makes things wonderful and hassle-free if any problems arise

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Didn’t keep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the services provided. I did end up returning this because I returned my HP. I bought a Mac so I couldn’t use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I have made to purchase for all my electronics! Best Buy is good for this and assistance! Do it!

    I would recommend this to a friend