Customer Ratings & Reviews

I haven’t used it and hope I don’t have to, but am happy to have it.

Lost my last receiver due to lightning. Need the protection

Great people to work with. Always very helpful and kind

4 year Geeksquad protection is the best you can have.

we were very happy with the set up a few snags at first bit the squad made it right.

Agents connected my system to the amp and it sounds great.

Worth having this it came into play and covered my damages

Their services are good and the price can be cheap at times.

Everything you buy from best buy that has the 2-Year Geek Squad Product Replacement

Everything you buy from best buy that has the 2-Year Geek Squad Product Replacement

Geek Squad protection plans are well worth it. Have never let me down.

Geek squad services are amazing and very professional.

Everything I get seems to quit working to soon so I was glade I had the protection..saved me money that's the best part.

It's geek squad, can't review it. I wish I had purchased it on my new PlayStation. For the price it's worth it.

Majority of electronic devices are unpredictable. therefore, I decided to buy the protection plan in case something happens.

very worthwhile to have geek squad protection plan. They help with issues and the plan I took covers a few computers

It’s a warranty. Easy to use and good to Have In case you need it

Try to make this a part of you're budget when buying products. Peace of mind is often priceless. Highly recommended.

I have had great luck with my past Geek Squad warranties in the past and I don't expect it to change with this one.

I have usually purchased all of my devices at Best buy for the geek squad. But my last two experiences have been less than desirable. First I had a Bluetooth headset that broke so I took it in and the price for a new one had gone up. And I had to pay the difference to get a replacement... Like seriously? Does that mean if the price goes down you'll pay me back? The next time my home theater amp died so I took it in and it was shipped off. It took a month and when I got it back what was broken was fixed but then my subwoofer pre outs stopped working so they shipped it off again and it took another month. When it came back nothing had changed. So I told the geek squad agents there and we shipped it off again and this time they "expedited" it. So with it being shipped "faster" and given priority it still took another month. I then left a complaint and the geek squad manager sent me an email I told her what the issue was and she never responded back to my email. So after 3 months of back and forth I had to take my own subwoofers into the store to test it because I was told "we don't have any here to test with." And the amp was still bad so between a combination of terrible customer service an unresponsive manager that initiated the conversation and a horrible repair center. I'm done with geek squad for a while.