Customer Ratings & Reviews

Always get protection on your items. Anything man made can come with issues.

Love the protection and it’s easy to use and I’m glad that they keep track of it even though I can never find my receipt

Great program. Take in broken thing and walk out with new thing or refund.

Some service plans aren't cost effective or are limited in options or longevity. This was a great value. I purchased the headset for a senior family member so it made sense for worry free enjoyment for years.

The peace of mind of the geek squad protection is great would definitely recommend

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

I love my Geek Squad warranty if they can resolve your problem on the phone they do it. If not take it in and they'll make it right. The price on their extended warranties are great. The techs explain everything when they come out on a call. Great people to work with

Best Buy extended warranties are the only ones I routinely purchase. I’ve used them to repair/replace TV’s and other expensive electronics and appliances for years.

Great warranty, just call and schedule appointment. Thats about it. They come and fix

Great service by great people. Would recommend to all friends and family.

Can’t go wrong with geek squad, hopefully we won’t need to use them.

We love this coverage. We have been very happy with this coverage. It comes with some great perks. The geek squad team is helpful.

I added the 4-Year Standard Geek Squad Protection to the purchase of a CD Disc player. The Manufacturer only offered a 6 month warranty. For the price of the protection plan, I have the peace of mind that if the unit stops working it will be fixed or replaced.

I feel comfortable with the protection knowing Bestbuy will help in case the Item breaks.

Bought this 3 years ago. Wifi stopped working and brought it in. Sent away and they sent it back with the same problem. I had to take in a 2nd time. They said it was unfixable and gave me a full credit of the amount I paid (minus the protection fee). I was able to buy a new receiver (better) and I bought the protection again. A bit of a hassle to redeem which is why I gave 4 stars. Had I only had to take 1 trip, it would have been 5 stars.

Had a past experience with geek squad came out and quickly replaced my tv

this was a great addition to my sonos sl one speakers. it really gives it up great sound and quality. easy to install, we love it

I always get the warranty with all my high cost purchases, gotta protect them

Good to know I have four years of coverage if needed.

This coverage I got was for my record player and the crazy thing is it covers everything the belt and the needle replacement so a little extra goes a long way and piece of mind to boot as well