Customer Ratings & Reviews

We love love the product and we know that our daughter will get great use out of this. It was an investment and a spectaclur one if i might add. Many Thanks Rob

With the Extra warranty I do not have to worry about If anything goes wrong with my unit For your coverage not to bad

It costs but a dryer heating elements cost me $ 200 but a repair person whom I'll never call again. Well worth the money.

 It is a great record player and definitely worth the money

I always buy the Geek squad on pricey buys. Learned from a bad experience to protect my purchases

I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile.

A must when purchasing an audio - video HDMI receiver. Saves hassles in re boxing and shipping out for warranty!

I highly recommend the protection plan, always! I think everyone should get it for items that they use frequently

I have always bought protection for my electronic equipment. What I am writing is an overall review of all my experiences with black tie / geek squad protection. It used to be better with very little issues returning broken items. I feel like now it depends on which manager is working and if they will honor the protection plan or give you a load of grief over the issues. I have been given wildly conflicting information from visit to visit. One manager or employee will tell you one thing then you are told something different when you encounter problems. I feel that electronics are built less and less reliably these days so protection is a must and therefore I will keep buying it and hoping the managers at Best Buy will honor the plans.

love to have the extra security in my purchase. decent price.

A must have for any electronical purchase. I purchased this as a protection plan for my polk audio sound bar.

This protection plan has saved me lots a money!!!!

Always roll with the service plan because of kiddos in the house and the product was easy to set up

Great will purchase for future items as well. Geek

I never leave the store without purchase this warranty. It's been a piece of mind protecting my devices .

I purchased a new Sony 7.1 Dolby Atmos receiver and decided to a add Geek Squad protection plan.

I always get Geek Squad Protection for pretty much EVERYTHING I purchase at Best Buy. From my experience, it's the best protection plan out there.

so glad that best buy offers this service and will purchase every time

Geek sqaid service is a most for most equipment that you can add it they provide great customer service.

Haven’t needed it yet but asked a couple questions at counter and was satisfied with service and how knowledgeable te guy was.