Customer Ratings & Reviews

Never had an issue with GS they always take care of me

GeekSquad Protection is the only way to go, you're always covered.

This is an awesome product! I would recommend it to anybody

glad i received this with the product, great just in case insurance

Always recommend the geek squad service plan No issues with ever getting replacements

These is wonderful for us. We enjoyed every time. We are happy.

by purchasing this waranty I know that device is protected.

Best extra money spent they always help me with out being too picky

This my dang squad man they always come thru when you need em.

Best protection plan you can buy, a peace of mind.

Hope I don't have to use it the future, but feel protected

Haven't had to use the warranty yet, but I sleep safely knowing I have it.

Wouldn't leave Best Buy with out it, when purchasing a product

Majority of my technical gadgets, tv, appliances, home theaters were purchased from Best Buy because of their very good protection plan in the past. Last year, I bought a Sony home theater receiver and with it, is a 4 yr protection plan. This Thanksgiving, when I was about to use my receiver for karaoke use, the item just stopped working. I have done everything that I could to fix it but it wasn't producing any sound. Because I know it was protected, I immediately brought it to the nearest Best buy. To my disappointment, I was told by the Geek Rep that it will take 15 business days for the repairs to be completed. They really don't have technicians who can fix the item in store but it will be sent to another location or state where the service center is. The whole reason of the protection program is to get a replacement when an item is no longer working and at least in the past, my item is always replaced at the store immediately. This time it is no longer the same care. For any consumer out there, please consider reviewing the protection plan you're buying before purchasing it. Sometimes the protection is as much as the same price as the item you bought. believe me or not, it is best not to buy one because the process is forever.

Glad I purchased this protection as I had to use it within the first 18 months of having the receiver.

Great insurance to have just Incase that accident happens

Always better to be safe than sorry when it comes to electronics !

Great service and friendly service as well and good price

Having a warranty gives us peace of mind on expensive items.

Best protection plan amd amazing investment for your purchase.