Customer Ratings & Reviews

I am happy I purchased this protection. It will cover me for just about anything. This is a great way to protect your investment for years to come.

It is nice to have the peace of mind if something wrong with the product. Easy to get it repaired or replaced.

A good thing to have because not many stores have it. More stores should offer stuff like this.

I recommend everyone to let Geek squad install all your electronics there good at what they do

Luckily I haven't had to use it but, peace of mind knowing geek squad is on top of it

Great to have extra security on your products especially when they are expensive. Peace of mind for sure

Peace of mind, when you buy premium quality products to fix or replaced when you have extended warranty.

Its good product, worth it and yes buy from best buy only

Geek squad protection is well worth it. I know you hate to spend the extra money. But the piece of mind knowing it will be repaired or replaced is very nice to have

Geek Squad has been an asset to keeping my computers up to date.

I alway get insurance on my product just in case something happen I have that peace of mind knowing I’m covered

Haven’t needed it yet but asked a couple questions at counter and was satisfied with service and how knowledgeable te guy was.

Awesome coverage for my expensive audio equipment!

always a great purchase as it is always present in case you need it

I have always bought protection for my electronic equipment. What I am writing is an overall review of all my experiences with black tie / geek squad protection. It used to be better with very little issues returning broken items. I feel like now it depends on which manager is working and if they will honor the protection plan or give you a load of grief over the issues. I have been given wildly conflicting information from visit to visit. One manager or employee will tell you one thing then you are told something different when you encounter problems. I feel that electronics are built less and less reliably these days so protection is a must and therefore I will keep buying it and hoping the managers at Best Buy will honor the plans.

Happy with an extended warranty. When buying expensive products, you should always protect it with a quality warranty.

Do yourself a solid, buy the protection and live your best life with the peace of mind of a warranty!

Good to have an extra protection on my electronic devices. It’s easy and in case anything happens you covered.

Always a great idea, excellent customer service each time we've needed them

I had a display that failed and the Geek Squad protection plan took care of everything.