Customer Ratings & Reviews

Buying this protection was a great idea. I always get the help I need

So far I have not had to use your warranty service.

Geek Squad is definitely worth buying but wish it was a bit less expensive.

So far I have not had to use, but piece of mind knowing that I have it.

How could you say no to a full bumper to bumper warranty like this at this price? Definitely recommend for electronics.

The agents mounted my tv and connected all my devices

Very helpful protects your purchase easy to use if a problem occurs

Always a good idea to buy the extended service plan that best buy offers. You never know what could go wrong.

been great so far bought 3 onkyo 6 disc changers-none worked so far-no problem with returns

Great protection, very happy they offer this for big purchases

Good lengthy warranty for the $$$$$$$$$$$$$$$$$$$$$

Great service your for your Best Buy products!!!!!!

Excellent services as everything around us now involves technology.

Make sure u all get geek squad ..with how much you’re paying for the speakers it would be dumb for u to not

Geek squad stands behind there protection plans they sell. I buy it when I make a big purchase.

I have usually purchased all of my devices at Best buy for the geek squad. But my last two experiences have been less than desirable. First I had a Bluetooth headset that broke so I took it in and the price for a new one had gone up. And I had to pay the difference to get a replacement... Like seriously? Does that mean if the price goes down you'll pay me back? The next time my home theater amp died so I took it in and it was shipped off. It took a month and when I got it back what was broken was fixed but then my subwoofer pre outs stopped working so they shipped it off again and it took another month. When it came back nothing had changed. So I told the geek squad agents there and we shipped it off again and this time they "expedited" it. So with it being shipped "faster" and given priority it still took another month. I then left a complaint and the geek squad manager sent me an email I told her what the issue was and she never responded back to my email. So after 3 months of back and forth I had to take my own subwoofers into the store to test it because I was told "we don't have any here to test with." And the amp was still bad so between a combination of terrible customer service an unresponsive manager that initiated the conversation and a horrible repair center. I'm done with geek squad for a while.

Excellent service…great agent that seemed to enjoy his job!

very great receiver.. great sound and easy to use..

Really worth the money! Works great and for a very good price too

Really recommend this product to anyone. Happy I have it!